Manage emergencies by automating response processes
Learn how to catch signals and decode information to make your action predictive and proactive.
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an Omnichannel platform, supported by the most modern Artificial Intelligence technologies, able to manage simultaneously the communication between the different contact channels.
Wasabi is the complete application suite for managing the relationship with your market, increasing customer value in a multichannel perspective.
Wasabi's offering consists of a basic component for managing customer data in a multichannel approach, along with a series of additional functionalities (modules) that integrate the application based on the client's needs.
#phones, in Pay Per Use mode, allows you to have a Cloud solution including national, international and toll-free telephone numbers, which ensures maximum flexibility without investing in infrastructure, minimizing the costs of each contact, paying only the actual use of services.
Thanks to the dedicated portal it will always be possible to monitor the progress of your Customer Service and manage traffic peaks in a simple and automatic way.
An Omnichannel Cloud Contact Center Management
Base Digitale Platform has been certified as a PCI DSS Version 3.2.1 Service Provider by a QSA (Qualified Security Assessor) recognized by the PCI Security Standards Council.
Developed by the major payment card issuers, American Express, Discover, JCB, Mastercard and Visa, the Payment Card Industry Data Security Standard (PCI DSS) establishes measures to ensure data protection and security processes consistent with financial transactions. PCI DSS compliance is a requirement for all merchants who process payment card data.
For further information you can contact us at the following email address pcidss@ifmgroup.it
Via V maggio, 81 16147 Genoa Italy
Phone: +39 010 3747811
Email: info.bdp@basedigitalegroup.com
VAT 03286860105
